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My full assessment

Set up and Planning

  • Created a business plan
  • Interviewed potential customers
  • Tried to sell to customers
  • Confident
  • Confident

Market Research

  • Confident
  • Neutral
  • Neutral
  • Not confident
  • Neutral

Finances

  • Confident
  • Confident
  • Neutral
  • Not confident

Sales

  • Confident
  • Confident
  • Not confident

Operations

  • Neutral
  • Confident
  • Confident
  • Confident
  • Confident
  • Confident
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  MicroMentor » Mercy Corps Northwest - Portland, OR

Candace Chin Entrepreneur

Location
Portland, Oregon, United States of America
Venture Industry
Computer Services/Information Technology
Languages spoken
  • English
Recent Activity

What I need help with

My background as an entrepreneur

My current challenges

Our biggest challenge is building a sales pipeline and structure. We are not very experienced in the Sales process and are trying to determine where to start reaching out or finding opportunities to network and gather leads. And even from there, creating a process to continue communication and gather interest.

I think we also have a hard time figuring out what our price point for our services should be to be profitable.

Actions I’ve taken so far

We have a business plan and have started strategizing what networks or associates to try and reach out to, but are also unsure if cold emails or which organization we should invest in since we are limited on capital and want to make sure we have the most ROI for our sales effort.

We started building out a Sales Journey with possible templated messaging.

My future goals

To have a network of lead opportunities or know what to do as a strategy to gather leads. To also operate efficiently and have clear divided amounts of time working on the business and for the business to help it grow. I would also like to be profitable in the next few months.

My motivations to work with a mentor

This is my first time being an entrepreneur. I've really realized there are a lot of business operations and logistics that I'm very inexperienced with. I would love to learn from someone that has been through the process and made it out on the other side, especially within the service / agency industry, to help point out gaps in my vision and things that I could be missing. Also looking for someone that can help recommend me to networks or ways to get better at promoting an organization.


About my venture

Decryptic Services Started 2021

Decryptic Services is a women owned and led Salesforce consulting agency. We provide CRM and Salesforce specific consulting, implementation, and admin training to small businesses and nonprofits to optimize their business workflows in their technical systems. Our in-depth discovery approach allows our team to get at the heart of organizations' process roadblocks, to provide creative solutions that benefit all stakeholders.

It is from our experiences as women in the tech industry that inspired our mission to create a company that supports organizations in their Salesforce endeavors, while also providing professional opportunities to under-represented communities.

Countries of operation: United States of America